WizFi360 Design Contest by Wiznet.io
More details: http://maker.wiznet.io/contest/wizfi360
Brinc Partners with RISE Resilience on $1.5M Coastal City Community Challenge
With global average sea level's rising and climate change leading to more frequent and extreme weather events, Brinc and RISE have come together to help advocate innovative solutions regarding these issues. Read more about the partnership here.
Challenge is described in detail here. In summary, Coastal Communities seek innovative solutions for the following:
Flood management and infrastructure: management of ground-storm-and/or tidal water, either as affordable short-term mitigations, or low-maintenance, longer-term options in a variety of environments with high water tables.
Protection of buildings: maintaining the viability of existing buildings facing different levels of flooding.
Data analytics: improving the ability to more effectively prepare for, respond to, and recover from disruptions.
Re-establishing critical utilities: re-establishing and maintaining functionality of critical systems after an acute event to prevent cascading failures and degradation in the resilience of a community.
The 12-month challenge will help support founders who are solving problems that are enhancing the resilience of coastal communities. Upon joining the challenge, startups will receive revenue-based loans and grants of up to $350,000 USD. Additionally, RISE provides a fabrication facility, co-working space, real-world pilot and testing sites, technical, governmental, & business mentors, investor matchmaking, a customized curriculum, and on-going support to get your startup to the next level.
Autodesk looking for a Product Support Specialist (specialises in Fusion 360) to provide support services and engages Autodesk customers in providing effective technical solutions, directions, and troubleshooting advise. The support services will be conducted via standard modalities like Web, Chat, Schedule-A-Call, Phone etc. Using analytical and communication skills, this role ensures technical problems are understood, documented, and resolved promptly and effectively, creating an outstanding customer experience and enhancing the team's knowledge.
Work location will be at Bangalore, India and the successful candidate will be expected to relocate to Bangalore. The working hours will be AMER hours (08:00 PM – 04:00 AM IST)
Respond to support requests via multiple channels (chat, phone, web, online forums and other channels) and adhering to documented processes
Document support interactions in a company-wide case management system
Escalate and consult unresolved issues to senior staff as required
Research, verify and document product defects
Actively handle the personal backlog of support requests
Manage customer and partner expectations by providing timely updates on the progress
Assist in the fundamental development and maintenance of internal knowledge base quality, via the Knowledge Centred Support (KCS) methodology
Influence and contribute to product management and development to contribute to successful improvements
Competent knowledge of Design (CAD), Simulation, Manufacturing (CAM) or ECAD software or related Autodesk products. (Autodesk FeatureCAM, PowerShape, PowerMill, PartMaker, Inventor, Fusion 360, Eagle or similar software)
Bachelor's degree or Diploma in related field OR equivalent product experience in relevant industry
Excellent verbal and written English communication skill is required. Additional language is advantageous
Ability to understand and convey complex technical details coherently to a live or virtual audience
Strong troubleshooting and analytical skills
Demonstrate the ability to build and maintain strong relationships with partners and customers
Team player who enjoys supporting and interacting with other members of a shared responsibility team
Ability to work in flexible working hours/Shifts
The Ideal Candidate
People-minded: empathizing with, responding to, and problem-solving customer issues
Prompt: making timely decisions based on sound logic and consideration of the consequences
Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves
Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality manner
Strategic: offering articulate recommendations and rationale and builds support with key decision-makers
A wet sponge: actively listening to others in order to communicate technical information clearly and concisely
Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills
Influential: being a role model inspiring others and affecting a positive impact
Originally posted on https://autodesk.wd1.myworkdayjobs.com/ by Autodesk team.