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$1.5M RISE Coastal Community Resilience Challenge.

Jobs & Opportunities

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Brinc Partners with RISE Resilience on $1.5M Coastal City Community Challenge

With global average sea level's rising and climate change leading to more frequent and extreme weather events, Brinc and RISE have come together to help advocate innovative solutions regarding these issues. Read more about the partnership here.

Focus Areas
Challenge is described in detail here. In summary, Coastal Communities seek innovative solutions for the following:
- Flood management and infrastructure: management of ground-storm-and/or tidal water, either as affordable short-term mitigations, or low-maintenance, longer-term options in a variety of environments with high water tables.
- Protection of buildings: maintaining the viability of existing buildings facing different levels of flooding.
- Data analytics: improving the ability to more effectively prepare for, respond to, and recover from disruptions.
- Re-establishing critical utilities: re-establishing and maintaining functionality of critical systems after an acute event to prevent cascading failures and degradation in the resilience of a community.
The 12-month challenge will help support founders who are solving problems that are enhancing the resilience of coastal communities. Upon joining the challenge, startups will receive revenue-based loans and grants of up to $350,000 USD. Additionally, RISE provides a fabrication facility, co-working space, real-world pilot and testing sites, technical, governmental, & business mentors, investor matchmaking, a customized curriculum, and on-going support to get your startup to the next level.

Apply here at: https://www.brinc.io/en/programs/accelerators/1-5m-rise-coastal-community-resilience-challenge
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Brinc Partners with RISE Resilience on $1.5M Coastal City Community Challenge

With global average sea level's rising and climate change leading to more frequent and extreme weather events, Brinc and RISE have come together to help advocate innovative solutions regarding these issues. Read more about the partnership here.

Focus Areas
Challenge is described in detail here. In summary, Coastal Communities seek innovative solutions for the following:

Flood management and infrastructure: management of ground-storm-and/or tidal water, either as affordable short-term mitigations, or low-maintenance, longer-term options in a variety of environments with high water tables.

Protection of buildings: maintaining the viability of existing buildings facing different levels of flooding.

Data analytics: improving the ability to more effectively prepare for, respond to, and recover from disruptions.

Re-establishing critical utilities: re-establishing and maintaining functionality of critical systems after an acute event to prevent cascading failures and degradation in the resilience of a community.

The 12-month challenge will help support founders who are solving problems that are enhancing the resilience of coastal communities. Upon joining the challenge, startups will receive revenue-based loans and grants of up to $350,000 USD. Additionally, RISE provides a fabrication facility, co-working space, real-world pilot and testing sites, technical, governmental, & business mentors, investor matchmaking, a customized curriculum, and on-going support to get your startup to the next level.

Apply here at: https://www.brinc.io/en/programs/accelerators/1-5m-rise-coastal-community-resilience-challenge

• read more
Autodesk looking for a Product Support Specialist (specialises in Fusion 360) to provide support services and engages Autodesk customers in providing effective technical solutions, directions, and troubleshooting advise. The support services will be conducted via standard modalities like Web, Chat, Schedule-A-Call, Phone etc. Using analytical and communication skills, this role ensures technical problems are understood, documented, and resolved promptly and effectively, creating an outstanding customer experience and enhancing the team's knowledge.

Work location will be at Bangalore, India and the successful candidate will be expected to relocate to Bangalore. The working hours will be AMER hours (08:00 PM – 04:00 AM IST)

Responsibilities

Respond to support requests via multiple channels (chat, phone, web, online forums and other channels) and adhering to documented processes

Document support interactions in a company-wide case management system

Escalate and consult unresolved issues to senior staff as required

Research, verify and document product defects

Actively handle the personal backlog of support requests

Manage customer and partner expectations by providing timely updates on the progress

Assist in the fundamental development and maintenance of internal knowledge base quality, via the Knowledge Centred Support (KCS) methodology

Influence and contribute to product management and development to contribute to successful improvements

Minimum Qualifications

Competent knowledge of Design (CAD), Simulation, Manufacturing (CAM) or ECAD software or related Autodesk products. (Autodesk FeatureCAM, PowerShape, PowerMill, PartMaker, Inventor, Fusion 360, Eagle or similar software)

Bachelor's degree or Diploma in related field OR equivalent product experience in relevant industry

Excellent verbal and written English communication skill is required. Additional language is advantageous

Ability to understand and convey complex technical details coherently to a live or virtual audience

Strong troubleshooting and analytical skills

Demonstrate the ability to build and maintain strong relationships with partners and customers

Team player who enjoys supporting and interacting with other members of a shared responsibility team

Ability to work in flexible working hours/Shifts

The Ideal Candidate

People-minded: empathizing with, responding to, and problem-solving customer issues

Prompt: making timely decisions based on sound logic and consideration of the consequences

Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves

Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality manner

Strategic: offering articulate recommendations and rationale and builds support with key decision-makers

A wet sponge: actively listening to others in order to communicate technical information clearly and concisely

Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills

Influential: being a role model inspiring others and affecting a positive impact

Originally posted on https://autodesk.wd1.myworkdayjobs.com/ by Autodesk team.

More details: https://autodesk.wd1.myworkdayjobs.com/Ext/job/Bengaluru-IND/Technical-Support-Specialist-Fusion360---AMER-Shift-_21WD45987-2

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